Hello,
Welcome to using Yumpingo. In this short training introduction we'll explain:
- What Yumpingo is.
- How to introduce Yumpingo to your guests.
- How you use Yumpingo to improve your guest experiences.
We look forward to working with you.
What is Yumpingo?
How Yumpingo Helps
Uncover the ‘Why’ with 1-Minute Smart Surveys
Our engaging surveys allow you to hear from the silent majority of your customers to understand what is really happening, in real-time, to a menu-item level.
Identify and solve the right issues
By collecting reviews at scale, Yumpingo pinpoints accurate customer sentiment insights, enabling you to make confident change and track the results of your initiatives.
Transform data into targeted efforts
Yumpingo identifies critical execution issues that you can resolve locally, leading to more of your guests leaving happy and promoting your business.
Yumpingo collects 3 things:
 |  |  |
| Food and Drink | Service/Experience | Contacts |
| Guests review the individual dishes or drinks they had. | Every guest can answer a couple of questions about their general experience. | Customers can leave their email addresses if they want to stay in touch. |
Next step: Introducing Yumpingo to your guests