Please follow the steps below to re-enter your venue code. This will force the device to receive the latest updates.
The venue code for your venue can be sent to you by BBI Survey Studio.
1. Quickly tap the BBI © at the bottom left or your logo above the pin numbers
2. Tap the 'B' in Black Box Intelligence until the venue code box appears
If you have any questions or comments please reach out through the chatbox on the bottom-right of your screen and we’ll be in touch as soon as we can!