Getting Started with Reputation

Reputation - features overview
To get started with Reputation, watch this brief overview video, put together by AreTheyHappy, our Reputation partners, to get started. If ...
Wed, 6 Jan, 2021 at 11:38 AM
Log into Reputation Management
The Yumpingo Dashboard is your gateway to all your guest reviews, both internally through Yumpingo ingestion methods (QR codes, devices, email reviews) and ...
Fri, 19 Feb, 2021 at 2:12 PM
Reputation - update your business details
You can sync your business details on your Facebook Page and Google MyBusiness location from Reputation  Before editing details, make sure you've c...
Wed, 27 Jan, 2021 at 8:51 PM
Reputation - connecting social accounts
Start receiving your external reviews in your Reputation  Log onto the Yumpingo dashboard and go click the Reputation tab on the left. Navigate to ...
Thu, 7 Jan, 2021 at 2:17 PM
Reputation - enhance Instagram account
Regular Instagram account vs an Enhanced account on Reputation? The regular connection is the usual way of connecting accounts to Reputation, i.e. you con...
Tue, 16 Mar, 2021 at 1:30 PM
Reputation - connect a Microsoft Outlook account
If you are using MS Outlook for your company's support email, please see the instructions below to connect your Outlook folders to your Reputation Inbo...
Wed, 6 Jan, 2021 at 12:32 PM
Reputation - enhanced connection
There are two types of connections for Instagram and TripAdvisor - Regular connection and Enhanced connection.  Regular Connection  The Regular connect...
Tue, 16 Mar, 2021 at 1:23 PM
Reputation - respond using quick replies
Responding to dozens of customer reviews or inquiries on a daily basis can take a lot of time and effort. But here's a hack: in reality, a lot of the m...
Wed, 6 Jan, 2021 at 12:37 PM
Reputation - add location or group
If you want to add a group (such as regions or areas) or location, click on your name in the upper right corner of the screen. Select Locations & G...
Thu, 7 Jan, 2021 at 2:30 PM
Reputation - edit/remove group or location
To edit an existing group or location, click on your name in the upper right corner of the screen. Then, select Locations & Groups in the dropdown me...
Wed, 6 Jan, 2021 at 1:02 PM