Scores API
- The ability, when using your own BI tool, or third-party dashboard, to be able to get scores for defined time periods and locations
- Can easily replicate NPS, food/drink etc scores in my own reporting
Multi-Language: Venue select & service select screens
The ability to support multiple languages in the venue select and service select screens of the web app flow, including venue names and service style names.
Custom NPS and Food & Drink thresholds
- The ability for each account to be able to set their own custom NPS and Food & Drink colour thresholds (red/amber/green)
- Settings can be applied at an account level and will then be applied to all brands linked to that account. Set-up will require dev work initially.
Single CSV Download on Locations Reporting
When in Locations Analytics reporting you now have the ability to download a single CSV containing all the data instead of downloading each of the separate views in separate CSV files
User management integration with Reputation
Integration with Reputation which allows a seamless user experience when linking the 2 platforms
Flow Customisation: No food/drink review flow
This is a new flow option for Web App called ‘Experience only’ that is now available to select within the ‘Admin > Configurations’ section of the dashboard
If this flow is enabled then the guest will not be asked to review food/drink they will be taken straight through to experience drivers/experience questions
The straight-to-review option can also be used with this flow
A menu does not need to be added for the web app to work